FAQ
Customer service
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Any questions can be emailed to us at Staff@Ladieslovevandals.com or answered directly using our online chat bot available 24 hours a day.
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Our return policy
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All sales are final. No returns or exchanges are accepted.
We do accept returns and exchanges for damaged or faulty items following a 30 day returns policy from the day of delivery confirmation.
You must contact us directly at Support@ladieslovevandals.com before a return is made for the returns address. Do not return orders to our warehouse as this will make any type of refund or exchange impossible.
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Shipping policy
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We ship worldwide! With print-on-demand technology and multiple fulfilment centre's across the world, your orders are produced and shipped from the location closest to you for faster delivery.
We have a 5 - 12 working day shipping estimation. See our list of fulfilment locations below to find the closest one to you.
During holiday seasons these times can fluctuate. Using these global carriers we guarantee tracking and a secure shipping experience.
Please double check your shipping information. We are not responsible for lost items, missed deliveries or mistakes in address lines.
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Our Fulfilment Centres
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Our EU fulfilment centres are located in :
- Birmingham, UK
- Riga, Latvia
-Barcelona, Spain
Our US side fulfilment centres are located in :
- Toronto, Canada
- Los Angeles, USA
- Charlotte, USA
- Dallas, USA
- Tijuana, Mexico
Depending on your delivery address, our items will ship from the closest fulfilment centre to you.
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We do NOT ship to the following countries:
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Afghanistan, Bhutan, Chad, Laos, Libya Mongolia, Papua New Guinea, Samoa, Solomon Islands, South Sudan, Timor-Leste, Turkmenistan, Yemen, Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria and North Korea